Citrix client windows 7 protocol driver error

 · Overview diagram of troubleshooting steps. Complete the following troubleshooting steps to resolve this issue: Generate and install a new server certificate on the NetScaler Gateway VIP, if the server certificate is expired. Ensure that the CA certificates are installed and linked on the NetScaler. If you have a root, intermediate and server.  · I have a server running Windows Enterprise edition with Citrix XenApp I am unable to launch the application published on this server (Any application). I get 'Cannot connect to the citrix Xenapp server: Protocol Driver error' while launching the application. After upgrading one of the servers to XenApp VDA , users with Receiver version are unable to connect. Older receiver versions work fine, also upgrading to solves the issue. Receiver connects fine to VDA The issue only occurs when connecting through NetScaler. Internal client with Receiver can connect fine to VDA

The Protocol Driver error message can have more than one cause, so let's run a step-by-step analysis of the entire route from client to server to find the specific reason. Ensure the latest ICA client is installed on the client device, including the Online Plug-in. Protocol Driver Error/Error is an issue related to the client (Receiver) not being able to create a connection to the server after an application is launched. Messages such as “Your version of Citrix Receiver does not support selected encryption” are generated when this issue occurs. When attempting to launch an application after changing the static IP address of the XenApp server hosting the application, the following error message appears: “Unable to launch your application. Contact your help desk with the following information: Cannot connect to the Citrix XenApp server. Protocol Driver Error”.

Click on Setup again to close the window. Try again to open any Virtual Office application. In Internet Explorer, choose Tools > Internet Options. On the. Q5: When I try to run an application in Drake Hosted, I receive this error: Cannot connect to the Citrix XenApp Server. Protocol Driver Error. A5: This is a. ; /; Citrix Fixes XenApp XenDesktop / Virtual Apps and Desktops (excluding Machine Creation Services): Protocol driver error".